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FZ21M

Topic started on Jul 29, 2011 3:04 AM , last reply on Aug 3, 2011 2:21 PM

in VAIO and Computing > Notebooks
ehsan777
2 posts since
Jul 29, 2011

My serial number is 12 charecter , which is FGR100624031 , I found it in my boot page ( F2 key while starting ) and also backside of my laptop

There is No any 15 digit serial number please help me

Regards


Tags: no, is, serial, fz21m, 15, there, digit, number
  • rich912
    rich912
    9,307 posts since
    Aug 28, 2004
    Written on Jul 29, 2011 9:17 AM

    Hi ehsan777,

     

    Open Control Panel and then Vaio Control Center. You should find the 15 digit serial number listed under System Information.


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  • ehsan777
    2 posts since
    Jul 29, 2011
    Written on Aug 2, 2011 12:14 PM

    Thanks Rich

     

    Unfortunately there is same number FGR100624031 on serial number un system informaion !!!

     

    Really I don't know what should I do !!


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  • rich912
    rich912
    9,307 posts since
    Aug 28, 2004
    Written on Aug 2, 2011 12:18 PM

    Hi ehsan777,

    I have escalated this to Support. Hopefully they will be able to sort this out.


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  • rich912
    rich912
    9,307 posts since
    Aug 28, 2004
    Written on Aug 3, 2011 2:21 PM

    Hi ehsan777,

    Can you please provide photos of the BIOS screen and the underside of the unit that show the serial number as FGR100624031.

    You can either post these here or by PM to me if you prefer.


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