Enjoy your music to the fullest with the

Not only are these Noise Cancelling True Wireless Earbuds super lightweight and IPX4 water-resistant, they will upscale all your music - so you can truly float away without restrictions. Use this guide for set-up tips, feature instructions, aftercare, and support.

Discover what you can do with your new earphones.
Getting started
Using your headphones for the first time

The first time you turn on the headphones, they will automatically enter pairing mode. After that, there are three ways to pair your WF-C700N to your device.

fast pair
Google Fast Pair

Just put your headphones into pairing mode near your Android phone and Fast Pair will connect them with a single tap. 

swift pair
Swift Pair

Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.

manual pairing
Manual Pairing

With the case open and the earbuds in the charging case, press and hold the button on the back of the case for 5-7 seconds. The indicator light will repeatedly flash blue.

headphones connect
Get the most from your
WF-C700N with the Sony | Headphones Connect app

Download the Sony | Headphones Connect app to adjust settings, including Multipoint Connection*, Ambient Sound mode, and more. Lots of the settings we mention on this page can be tailored to your preferences using the app. To have access to all the functions available to you within the app, you will be required to sign in or create an account.

*Firmware update required. Available in summer 2023.

Easy Button Operation

Switch between settings like Noise Cancelling and Ambient Sound mode with one push. Play, pause, control the volume, and more.

easy button
What does each button do?

The left button on the WF-C700N allows you to switch between Noise Cancelling and Ambient Sound mode with one push. With the right button, you can play, pause or skip through songs.

Both buttons also offer an easy way to access your smartphone's voice assistant and receive calls hands-free.

You can also easily control the volume by pushing the right button 4 times or more to turn it up, or by pushing the left button 4 times or more to turn the volume down. The volume control function may require future firmware updates.*

*Available in summer 2023

Multipoint Connection

Connect your headphones to two Bluetooth® devices simultaneously, so you can wait for an incoming call on one device while listening to music on the other.

Note: This feature requires a firmware update, available in summer 2023. You can update the firmware via the Headphones Connect app.

Sound Features
Adaptive Sound Control 

Adaptive Sound Control is a smart function that detects what is happening around you and adjusts Noise Cancelling and Ambient Sound settings for the ideal listening experience.

adaptive sound control
How to start and adjust Adaptive Sound Control

Just open the Headphones Connect App and switch it on to use its default detection mode.

If you want to customise it even further, you can adjust Noise Cancelling or External Sound Capture preferences through the app.

Optimise the switching for you

This feature learns how you use the headphones while using Adaptive Sound Control and switches settings at an optimal time.

Just enable this setting and follow the on-screen prompt to sign into your Headphones Connect app account.

Action based settings

The Headphones Connect app detects what’s happening around you and what you’re doing. Then it adjusts settings like Noise Cancelling and Ambient Sound levels automatically. So, if you’re running, ambient sound levels might go up, then go down when you’re sitting in a cafe.

action based
How to get started with Action based settings

In your Headphones Connect app, while on the Status tab, select the right arrow next to Adaptive Sound Control.

Switch on Adaptive Sound Control if it isn’t already on, then click the cog icon next to “Detection of Actions”. This will show you the default settings for each action: staying, walking, running, and transport.

You can stick with default settings or change them to your liking, for example, putting Ambient Sound levels up when you're walking to hear the world around you.

Noise Cancelling and Focus on Voice

Shut the world off and hear only what you want to hear – from nothing at all to voices only.

How to adjust Noise Cancelling

Don't miss out on your favourite sounds, no matter where you are. Adaptive Sound Control can cancel external noise, while also letting in voices so you don’t miss important announcements, for example, on your daily commute.

noise cancelling
Ambient sound pre-sets

Increasing ambient sound using the 20 pre-sets in the app lets you listen to ambient sound more naturally, even with headphones on. Within the Ambient Sound Control setting, simply move the slider.

Focus on Voice

You can also use "Focus on Voice" to enhance voices and suppress noise for chatting without removing your headphones. To do this, simply highlight the "Focus on Voice" check box.

Changing settings by location

Set up your headphones to change settings to your liking at the locations you visit frequently.

Sound quality

Fine-tune your equaliser settings and adjust your streaming and upscaling settings for a better listening experience that suits your taste.

Get the sound just right

Find the sound that’s perfect for you and for everything you listen to, with an equaliser, high-quality Bluetooth® settings and audio upscaling from DSEE. Within the “Sony | Headphones Connect” app, go to [Sound] to access and adjust these features.

Clear Calls

Reliable calls wherever you take them with hands-free and wind noise reduction features.

clear call
How call quality is optimised

Conversation flows freely with easy hands-free calling, now clearer than ever with a high-quality built-in microphone. You won’t even have to take your phone out of your pocket.

Wind noise is minimised during calls by a mesh structure surrounding the microphone, so you can be heard clearly, even outdoors.

Discover sound from all around

Find out how to try a whole new sound experience with revolutionary 360 Reality Audio.

360 Reality Audio certified headphones

360 Reality Audio is an immersive music experience that lets your WF-C700N headphones create a 360-degree spherical sound field — so you can enjoy music from every direction. Just head to the Sony | Headphones Connect app to get started.

How to listen to 360 Reality Audio

Get started with 360 Reality Audio and find out how to stream 360 Reality Audio tracks on your phone.

Convenience features

Learn how the Voice Assistant, Quick charging and single earbud functions work.

Voice Assistant

Find out how to use the Voice Assistant on your WF-C700N headphones. It's as easy as asking, "Hey Google, what is the weather today?" to know whether you need to grab your coat on the way out.

voice assistant
How to use Voice Assistant

On the right earbud, push and continue pressing the button to launch the Voice Assistant function. This will activate either Google Assistant (Android) or Siri (iPhone) to get help without stopping your music.

Quick charging

All day power and quick charging.

quick charging
How fast can it charge?

Enjoy up to 15 hours* of listening thanks to the handy charging case – get 7.5 hours from the earbuds and another 7.5 hours using the charging case.

If you are in a hurry, a 10-minute quick charge will give you up to an hour of playback.

* with noise cancelling ON   

One earbud

Ideal for multitasking.

one earbud
Listen to music while chatting

If you want to listen to your music while still being able to have an in-person conversation, remove one earbud only from the charging case and use as normal.

Aftercare & support
Cleaning your headphones

Find out how to keep your WF-C700N headphones clean the right way, without damaging them.

Keeping your earbuds clean

Clean your earbuds often to keep them in optimal condition. If the outside of the headset or the charging case get dirty, wipe them clean with a soft dry cloth.

If the headset is particularly dirty, soak a cloth in a diluted solution of neutral detergent, and wring it well before using it to clean the headset. Do not use solvents such as thinner, benzene, or alcohol, as they may damage the finish on the surface of the headset or cause other damages. 

Firmware updates

Keep your headphones up-to-date with the latest firmware releases.

Where to find latest firmware update

When using the Sony | Headphones Connect app, it will let you know when there is a new update to download.

Make sure you have the latest firmware updated on your headphones so any bug fixes and improvements will be applied.

If you haven’t already downloaded the Headphones Connect app, you can download it via the links and QR codes below.

firmware updates

Commonly asked questions

Have a question that needs answering? Check here first and learn about the most frequently asked questions from other WF-C700N earbuds users.

help guide
Help guide

Find out everything you need to know about the WF-C700N.

support and news
Support and news

Get the latest firmware update information, news, and alerts.