Article ID : 00060473 / Last Modified : 05/22/2014

Blank display after connecting to a computer or other device while player is charging or when not used for a while

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When you use the portable player for the first time, if you have not used it for a long time, or the battery is depleted, it may take up to 5 minutes for it to be recognized or start charging.

On models with a display, the display will remain blank.

If it the portable player is not recognized or does not begin to charge after waiting 5 minutes, reset the player by pressing the reset button.