Article ID : 00168364 / Last Modified : 01/09/2017

How to roll back to a previously installed device driver.

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If a driver update or reinstall fails, the following procedure can be used to revert back to the previously installed driver.

  1. Click the Start button and then click Control Panel.
  2. In the Control Panel window, click Hardware and Sound.
  3. In the Hardware and Sound window, under Devices and Printers, click Device Manager.
  4. In the Device Manager window, click to select the appropriate driver.
  5. On the menu bar, click Action and then click Properties.
  6. In the Properties menu, click the Driver tab.
  7. Click the Roll Back Driver button.
  8. In the Driver Package rollback window, click the Yes button.