Article ID : 00077580 / Last Modified : 12/27/2017

Picture interrupted at beginning of a DVD or Blu-ray Disc movie playback

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IMPORTANT: Not all Blu-ray Disc  players or Blu-ray Disc home theater systems have the same capabilities.

This may occur if an inserted disc has a different resolution than the disc that was previously played. It happens if the HDMI Resolution option in the Output Video Format settings of the Blu-ray Disc player is set to Original Resolution.

To prevent this momentary picture interruption, please change HDMI  output Video Resolution to Auto.