Article ID : 00125088 / Last Modified : 07/22/2015

I am unable to operate my audio speaker with an Apple device using the AirPlay wireless technology.

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To ensure the proper function of the audio speaker while using an Apple iPad, iPhone or iPod mobile digital device, please check the following:

  • Update the software version of the Apple device to its latest version.
  • Update the software version of the audio speaker to its latest version.
  • Verify that no other device is streaming to AirPlay at the same time.