Article ID : 00116299 / Last Modified : 10/04/2018

Unable to control my Bluetooth audio device using the car stereo.

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When this happens, try the following:

  1. Turn on the media player of your Bluetooth audio device first, before playing any music
  2. Start the playback of the song using the connected device
  3. Then, try operating a function like Play or Pause through the car stereo