Article ID : 00247717 / Last Modified : 06/26/2020

Unable to activate the zoom feature with the volume buttons of mobile device.

Applicable Products and Categories of This Article

The zoom feature does not work with the volume buttons of mobile device.
For a mobile device, use the zoom button on Imaging Edge Mobile (PlayMemories Mobile successor).
Refer to the manual of the product for the procedure on zooming.

The shutter or zoom button does not work when connected with a remote control tripod.
The NFC function is not working with the mobile device or the Imaging Edge Mobile (PlayMemories Mobile successor) app cannot be connected.
Why does my mobile device disconnect from the Internet when the camera is connected?
How to send images to a mobile device using NFC One-touch sharing
Can movies recorded with the camera be transferred to a mobile device?

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Unable to activate the zoom feature with the volume buttons of mobile device.

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