Article ID : 00053413 / Last Modified : 05/10/2017Print

The camcorder turns off by itself

    The camcorder turns off by itself

    Under certain circumstances, it is normal that the camcorder turns off automatically. For instance, if the camcorder is not used for a few minutes, it will turn off to save battery life. On most camcorders it is possible to change the power save settings in the setup-menu.

    Please check the following items:

    • When using the camcorder in a cold environment, condensation may occur when the camcorder is then moved to a warmer environment, preventing the camcorder from operating normally. If you have used your camcorder outside, wait a few hours in room t° until the condensation has gone.
    • The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place.
    • The temperature of your camcorder is extremely low. Leave your camcorder with the power of your camcorder on. Turn off your camcorder and take it to a warm place. Leave the camcorder there for a while, and then turn on your camcorder.
    • Make sure you use genuine Sony batteries. Non original components are not guaranteed to be compatible with your camcorder.
    • Fully recharge your battery pack.

    It the problem persists and the camcorder also turns off when using the AC-adapter the device is probably out of order and a repair may be necessary.