Article ID : 00061575 / Last Modified : 07/12/2018

Unit does not power on

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When the unit is off, it may not respond to pressing the [Power] button and/or [ASSIST] button.

In order to power the unit on, proceed as indicated below.

  1. Disconnect the power adapter.
  2. Push and hold the battery OFF button for 3~5 seconds with a thin straight object, e.g. a paper clip.reset_battery_location
  3. Connect the AC adapter. The LED on the ACAD should be green when plugged into the power supply.
  4. Press the [Power] button.

If above steps do not solve your issue, you may need to arrange a repair.