Article ID : 00097661 / Last Modified : 06/27/2016

Why is there no sound during movie playback?

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When you view a movie in the camera from the Live-View remote or a mobile device, there is no sound during the playback. To play back a movie with sound, transfer the movie from the camera to another device, such as a mobile device or computer, and play it back on the device.

NOTE: Refer to the manual for details on how to transfer movies to a mobile device or computer.