Sony Support

Article ID : 00069740 / Last Modified : 07/12/2018Print

Where to find Product Key license for Office 2010 / 2013

    If your VAIO was purchased with optional Microsoft Office 2010 or Office 2013 software, you will be requested to enter a unique Product Key upon first launch of Microsoft Office.

    The Product Key is attached to the back of the Microsoft Product Indentifier leaflet, bundled with your other VAIO documentation (Quick Start-up Guide, Safety and Support Regulations).

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    IMPORTANT

    • If you cannot locate the Product Key, please ensure that it has not been filed away with other documentation or items included with the computer. Otherwise, please contact Microsoft.

      Note: Due to license agreements, Sony is unable to provide or replace the software COA, product key, or product license for Microsoft software shipped with a VAIO computer and received by the customer. The COA or product key is a legal license document that cannot be replaced except by the issuing company, which in this case is Microsoft. To obtain a replacement COA or product key for software already installed on the computer, please contact Microsoft.

    • If the Office software was purchased and bundled with a VAIO computer, and the software was not found upon receiving the computer, please contact Sony Style customer service to ensure that the product was properly ordered and verify the version of the missing software. The software may not have been ordered.