Sony Support

Article ID : 00070696 / Last Modified : 10/21/2020Print

Error: Information of the computer where data is to be saved is not set to the device.

    This message will show on the camera if it was not connected to the computer for the initial set up to activate the wireless function.  It should be set up with PlayMemories Home first to enable the wireless settings before starting a wireless transfer.

    Follow the steps below.

    1. Turn off the camera.
    2. Start PlayMemories Home on the computer.
    3. With the supplied USB cable, connect the camera to the USB port of the computer.
    4. Turn on the camera. 

    NOTE: PlayMemories Home registers the camera and detects its wireless function.