Article ID : 00081930 / Last Modified : 02/27/2013

How to resolve if the TV SideView app cannot be detected by Blu-ray Disc Player?

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Please try the followings:

  1. Check your network connections. Ensure that your remote device and Blu-ray Disc Player are on the same local network.
  2. Restart (turn off then turn on) your remote device Wi-Fi connection.
  3. If your remote device is using a proxy, try turning the proxy setting off. Some remote devices cannot connect properly to the player when using a proxy.