Article ID : 00082157 / Last Modified : 08/24/2015

Error: Device registration failed. Check settings of the device to be registered and try again.

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The error occurs when the TV SideView application cannot register the Blu-ray Disc player. This is due to the specifications for TV SideView registration. Please ensure your Blu-ray Disc player meets either one of the following conditions for registration:

  • The Blu-ray Disc player should display the name of your device such as phone or tablet in the Registered Remote Devices setup item, under Network Setting of the Xross media bar.
  • The Blu-ray Disc player should be in the Screen Saver mode.