Article ID : 00091810 / Last Modified : 07/29/2014

How to resolve external sheet battery malfunction

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When using external sheet battery VGP-BPSE38, one of below issues may occur.

  1. Sheet battery cannot be charged.
  2. Sheet battery is fully charged even if Battery care function is enabled.
  3. Charging LED does not turn OFF although battery is fully charged.
  4. Battery charge does not finish.

In order to resolve your issue, please detach and reattach the battery pack.

Not able to solve your issue? Please contact Sony for further assistance.