Article ID : 00107327 / Last Modified : 01/30/2015

I'm hearing a constant background noise while listening to content. Can it be reduced?

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These headphones use an analogic wireless transmitting technology. This technology is more susceptible to background noise than digital wireless technology.

In order to reduce the background noise, try the following steps:

  1. Lower down the volume on your headphones.
  2. Increase the volume on the device which is playing the content you are listening to (TV, music player, etc.), up to the level where the sound is not distorted.
  3. Then, adjust the volume on your headphones for comfortable hearing.