Article ID : 00124632 / Last Modified : 04/16/2018

4,096 x 2,160 p format does not display at full-scale.

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Information is different depending on the Android version of your TV.

For Android OS5(L) and OS6(M):
This is a specification of the TV.
Change the output signal of the source device to 3,840 x 2,160 p.

For Android OS7(N):
To display at full-scale, perform the following procedure.

  1. Press the ACTION MENU on the remote control.
  2. Select Wide mode in the Display & Sound category.
  3. Select Full 1 or Full 2.