Article ID : 00155833 / Last Modified : 04/16/2018

Sound quality is poor for music played back on Sony's Android TV

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If the quality of the song is bad when played back on the Android™ TV, check whether its codec is supported by the TV. Songs with unsupported codecs can sometimes be played back on the TV but proper operation is not guaranteed..

Check the Help Guide for a list of codecs that are supported by using the following inputs:

  1. Press the HOME button on the infrared remote.
  2. Select Help in the Settings Category.
  3. Select Help Guide.
    Refer to the list of supported codecs from the topic of how to playback content saved on a USB device.