Article ID : 00124917 / Last Modified : 06/12/2016

When I press the ACTION MENU, DISCOVER, or INPUT button on the remote control while using the Netflix application, a black screen is displayed.

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This is not a malfunction. When you press the ACTION MENU, DISCOVER, or INPUT button on the remote control while using the Netflix application, a black screen is programmed to appear before the individual menu items are displayed.