I changed the subtitle setting, but the setting is not being retained

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

If you want the subtitle setting to be retained indefinitely, follow these steps.

1. Open the  Settings screen.   How to access Settings: 
   • Using the  Quick Settings button (For models released in 2019 or later)
     1. Press the  (Quick Settings) button on the remote control.
     2. Select  Settings.
   • Using the HOME button
     1. Press the Home button on the remote control.
     2. Select  Settings.
2. The next steps will depend on your TV menu options:
   • Select Channels & Inputs → Preferences (Channels) → Subtitle setting → Broadcast → Subtitle.
   • Select Watching TV → Preferences (Channels) → Subtitle setting → Broadcast → Subtitle.
   • Select Watching TV → Channels → Channel setup → Digital Set-up → Subtitle Set-up → Subtitle settings.
   • Select Channel setup — Digital Set-up — Subtitle Set-up — Subtitle settings.
   • Select Watching TV → Channel setup → Digital Setup → Subtitle Setup → Subtitle.
   • Select BRAVIA Settings → Channel setup → Digital Setup → Subtitle Setup → Subtitle settings.
     • Select Off if you don't need subtitles.
     • Select Basic if you always want subtitles to be displayed.
     • Select For Hard Of Hearing if you always want the subtitles for hard-of-hearing users.