Article ID : 00133096 / Last Modified : 10/14/2015

Limited Warranty Extension for the LCD Panel in some 55" BRAVIA television models from 2012

Applicable Products and Categories of This Article

Sony has identified a limited number of 55" BRAVIA LCD televisions (models listed below) which may develop a horizontal line or bar across the LCD display.

Affected models

  • KDL-55HX950
  • KDL-55HX955

Solution

As part of our commitment to quality, Sony has a programme to replace any affected models experiencing this issue through to September 30, 2017.

NOTE: This limited warranty extension is only applicable to specific horizontal or horizontal bar symptoms for the affected models, and except as set forth in this announcement, the terms of the Sony limited warranty that accompanied the affected models to apply.

If your television is experiencing this issue, please contact us to arrange for a representative to assist you.