Article ID : 00198158 / Last Modified : 05/31/2019

My audio unit plays back unexpected music

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IMPORTANT: These steps may vary depending on the model number of your stereo system or SoundBar. If any model-specific information is required to complete these steps, refer to the operating instructions supplied with the product. You may also consult the online help guides if available. 

When unexpected music is suddenly played back, or when the system does not work properly the unit may be in demonstration (DEMO) mode.

Disable the demonstration (DEMO) mode, by resetting the system as follow:

  • For HT-S100F/SF150
    Press and hold + (volume) button, Power button, and   (input select) button on the unit for more than 5 seconds to reset the system.
     
  • For HT-S200F/S350/SD35/SF200/SF201/X8500/X9000F(XF9000)/Z9F(ZF9)
    Press and hold  (volume) button and Power button on the unit for more than 5 seconds to reset the system.
     
  • For other models
    For details on how to reset the system, refer to the manual