Article ID : 00155002 / Last Modified : 10/26/2018

I am unable to increase the volume of the portable speaker and the maximum volume stays low.

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The sound may be low even at the highest setting due to the following reasons:

  • The remaining battery level of the portable speaker is low. To resolve the issue, turn off the speaker and charge the battery.

    NOTE: The charge indicator of the speaker flashes slowly in orange if the battery level of the speaker is low.

  • A device is connected to the AUDIO IN terminal of the speaker. To resolve the issue, turn up the volume of the connected device