Article ID : 00155888 / Last Modified : 06/07/2017

Some channels have disappeared from the TV programme guide

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If the channel’s name changes, the channel number may also change. In this case, restore the channel number using the following method(s).

If Sony Editor software is used: (Germany only)

  1. Export the channel list to a USB storage.

    1. Connect the USB storage to the TV.
    2. Press the HOME button on the remote.
    3. Select Settings.
    4. Select Channel set up in the TV category.
    5. Select Digital setup.
    6. Select Technical setup.
    7. Select Programme List Transfer.
    8. Select Export.
  2. Restore the channel number using the Sony Editor software:

    1. Connect the USB storage being used to a PC.
    2. Open the channel list with the Sony Editor software.
    3. Search for the corresponding channel name in the list, and restore the original channel number.
  3. Import the channel list to the TV:

    1. Reconnect the USB storage being used to the TV.
    2. Press the HOME button on the remote.
    3. Select Settings.
    4. Select Channel set up in the TV category.
    5. Select Digital setup.
    6. Select Technical setup.
    7. Select Programme List Transfer.
    8. Select Import.

If Sony Editor isn't used

Search the corresponding channel name, and restore the original channel number with the following method:

  • For Digital/Cable

    1. Press the HOME button on the Remote.
    2. Select Settings.
    3. Select Channel set up in the TV category.
    4. Select Digital setup.
    5. Select Digital Tuning.
    6. Select Program List edit.
    7. Press the [↓] (Down arrow) or [↑] (Up arrow) button on the remote to search for the corresponding channel name.
    8. Select the corresponding channel name, and press the [→] (Right arrow) button on the remote. The channel name will be highlighted in white, and moved to the right side.
    9. Press the [↓] (Down arrow) or [↑] (Up arrow) button on the remote to move to the previous channel number.
  • For Satellite
    Only step 5 and 6 are different from the above Digital/Cable section, the rest are the same.
    Step 5 and 6 are as follow:

5.  Select Satellite setup.
6.  Select Satellite Programme List edit.