Cannot connect to the paired device via Bluetooth, or there is no sound

• The pairing procedure has been completed, but when I try to play a song, there is no sound from the connected Bluetooth audio device.
• I cannot play a song from the Bluetooth audio device I've been using.

Perform the following steps to solve the issue, then check if there is any sound coming from the Bluetooth audio device.

NOTE:

• The procedure differs depending on the Android version of your Walkman.
• Electromagnetic waves of a microwave oven or radio waves of a wireless LAN may be using the same wave bands; therefore if there is a device with these waves nearby, change the location then try again.

1. Make sure that the Bluetooth function of the Walkman is enabled.

   Bluetooth function is enabled	Bluetooth function is disabled

   • Android 4.0 or later
     1. Tap on the home screen.
     2. Tab (settings) on the application list screen.
     3. Make sure that the Bluetooth function is enabled on the Settings screen. If the Bluetooth toggle is OFF, the function is disabled. Set the function to ON to enable it.
   • Android 2.3
     1. Tap (menu button) on the lower right corner of the home screen.
     2. Tap (settings).
     3. Tap Wireless & networks on the Settings screen.
     4. Make sure that the Bluetooth check box is enabled once the Wireless & networks screen is displayed. If the check box is unchecked, the Bluetooth function is disabled. Check the box to enable the function.
2. Reconnect your Walkman to the Bluetooth audio device.
   Turn the paired Bluetooth audio device on, and set it to Bluetooth discoverable mode.

   NOTE:

   • Refer to the manual of the device you want to connect to, on how to set the paired Bluetooth audio device to the discoverable mode.
   • If while performing the following steps, the name of the Bluetooth audio device you want to connect to does not appear, the pairing has not been completed. Perform the pairing procedure again.
   • • Android 4.0 or later
       1. Tap on the home screen.
       2. Tap (settings) on the application list screen.
       3. Tap Bluetooth on the Settings screen.
       4. Tap the Bluetooth device name you want to connect to from the Paired devices section.
       5. Wait until Connected is displayed under the name of the Bluetooth audio device. Once it displayed, the procedure is complete.
     • Android 2.3
       1. Tap (menu button) on the lower right corner of the Home screen.
       2. Tap (settings).
       3. Tap Wireless & networks on the Settings screen.
       4. Tap Bluetooth settings on the Wireless & networks screen.
       5. Tap the name of the Bluetooth audio device you want to connect to from the list in the Bluetooth device section.
3. Check if after restarting the Walkman and Bluetooth audio device, the issue has been solved.
4. If after performing all of the above, the issue has not been solved, unpair the device and perform the pairing procedure again.
   • Android 4.0 or later
     1. Tap on the Home screen.
     2. Tap (settings) on the application list screen.
     3. Tap Bluetooth on the Settings screen.
     4. Tap on the right of the name of the device you want to unpair from the list.
     5. Tap Unpair. Pairing ends.
   • Android 2.3
     1. Tap (menu button) on the lower right corner of the Home screen.
     2. Tap (settings).
     3. Tap Wireless & networks on the Settings screen.
     4. Tap Bluetooth settings on the Wireless & networks screen.
     5. Tap BLUETOOTH on the Settings screen.
        Once the Bluetooth settings screen is displayed, tap the name of the device you want to unpair from the list of Bluetooth device.
     6. Tap Disconnect & unpair.