Occasionally, USB memory devices formatted on Windows PCs, will be incompatible or unsuitable for use on Sony TVs.
To resolve this issue, please conduct a full format of the USB storage device using one of the methods provided below:
- Use a formatting tool provided by the device manufacturer [recommended]
- Use the Microsoft command prompt DiskPart utility (DOS)
The format time depends on the size of the storage device. Normally, a 2GB device can take around 10 minutes to be completely reformatted.