Article ID : 00177348 / Last Modified : 02/14/2018

Sometimes the TV input changes to the 4:3 aspect ratio after exiting the YouTube application.

Applicable Products and Categories of This Article

Check the following:

  • If the issue occurs, try turning the TV off then on again with the remote to recover.
  • If there is a new TV software available, please download the new software and update the TV.

Follow these steps to perform the software update.

  1. Press the HOME button on the remote.
  2. Select Settings.
  3. Select Customer Support.
  4. Select Software Update.
  5. Select Network.