USB HDD: How to & Troubleshooting information for HDD recording (Android TV)

Before you start

• For a BRAVIA TV other than an Android TV, refer to  Frequently Asked Questions for Hard Disk Drives (HDDs)  
• If you want to play content stored on USB device, refer to the following:
  • AF8, XF75, XF80, XF87, XF90, WF80 Series
  • A1, SD80, XD70, XD75, XD80, XD83, XE80, XE83, XE85, XE90, XE93, XE94, ZD9　Series
  • S80C, SD85, X80C, X83C, X85C, X90C, X91C, X93C, X94C, XD85, XD93, XD94, W75C, W80C, W80C, W85C Series

Steps for recording to a USB HDD

1. Checking if a USB HDD is compatible with your Android TV

2. Recording TV programs to a USB HDD

3. Watching/deleting recorded content

Troubleshooting

• The USB HDD is not recognized or cannot be registered

• Recording cannot be performed

• Playback issue

Steps for recording to a USB HDD

1. Checking if a USB HDD is compatible with your Android TV

   What types of USB hard disk drives are compatible with Sony's Android TV?

2. Recording TV programs to a USB HDD

   1. Connect and register a USB HDD.

   2. Record the program you are watching (One-touch recording) or schedule a recording from the program guide (Timer recording).

   For details, refer to the following:
   AF8, XF75, XF80, XF87, XF90, WF80 Series
   A1, SD80, XD70, XD75, XD80, XD83, XE80, XE83, XE85, XE90, XE93, XE94, ZD9　Series
   S80C, SD85, X80C, X83C, X85C, X90C, X91C, X93C, X94C, XD85, XD93, XD94, W75C, W80C, W80C, W85C Series
   
   NOTE: Scrambled channels cannot be viewed while recording via CAM. (The screen turns black.)

3. Watching/deleting recorded content

   To watch or delete recorded content, select Recorded Title List and proceed with the appropriate procedure.
   For details, refer to the following:
   AF8, XF75, XF80, XF87, XF90, WF80 Series
   A1, SD80, XD70, XD75, XD80, XD83, XE80, XE83, XE85, XE90, XE93, XE94, ZD9　Series
   S80C, SD85, X80C, X83C, X85C, X90C, X91C, X93C, X94C, XD85, XD93, XD94, W75C, W80C, W80C, W85C Series

Troubleshooting

• The USB HDD is not recognized or cannot be registered

• • Connecting the USB HDD via a USB hub is not supported.
  • Check if the USB HDD is connected to the USB port labelled HDD REC.
  • 
    

  If the issue is still unresolved, refer to the following article: Problems using your external USB TV Hard Disk Drive (HDD)? Discover how to troubleshoot

• Recording cannot be performed

• • For UK only:
    The HDD recording feature is not available if YouView functionality is enabled.
  • If the recording fails while watching another satellite TV program, refer to the following article:  When recording a program while watching another satellite television program, the recording fails.

  If the issue is still unresolved, refer to the following article: Problems using your external USB TV Hard Disk Drive (HDD)? Discover how to troubleshoot

• Playback issue

  Check the following:

  • Check the filter settings on the Title List.
    For details, refer to Recorded titles disappeared from the title list in the following article: Android TV does not work properly after software update .
  • Disconnect the USB cable of the HDD from the TV, then perform a power reset on the TV .
    IMPORTANT: Don't disconnect the USB cable while the external USB HDD is being accessed (while the control light is flashing).
    
    
     

If your questions aren't covered in this article, don't hesitate to type your query in the search bar on the Sony support website.