Article ID : 00182965 / Last Modified : 03/23/2018

The camera turns off even though there is still power in NPA-MQZ1 Multi Battery Adapter

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The NPA-MQZ1 Multi Battery Adapter can be used as a power supply for W-series battery pack compatible cameras by attaching a Z-series battery (NP-FZ100). Note, however, that the remaining battery level indicator is optimized for a Z-series battery pack compatible camera.

Therefore, when the battery power is reduced down to approximately 30%, the indication of the remaining battery power changes to PreEnd and then the camera may automatically power off.
To avoid this unexpected power-off, we recommend that you proactively charge the Z series battery packs attached to NPA-MQZ1 or replace them with fully-charged ones, leaving plenty of time before the battery power is consumed down to approximately 30%.