Article ID : 00179886 / Last Modified : 07/27/2017

Noise can be heard from the SWF-BR100 subwoofer or sound is played intermittently

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If you're hearing noise from the subwoofer or the audio is intermittent when the subwoofer is in use, please try the following troubleshooting steps:

  • Move the subwoofer closer to the TV
  • Do not install the TV and subwoofer in a closed rack, on a metal rack, or under a table
  • Move the subwoofer away from other wireless devices
  • Avoid using any other wireless devices

Please note that the situation may not improve even if all the steps are implemented, due to electrical interference from other electronic devices / appliances nearby.