Bluetooth connection: Frequently Asked Questions for Sony's Android TV

This page introduces Frequently Asked Questions about Bluetooth for Sony's Android TV.
Click on the icon/topic to view help articles.
 

Basic information / issue	Connection with Audio devices
Connection with Touchpad Remote / Voice Remote	Connection with 3D glasses

Basic information / issue

• What is Bluetooth wireless technology?
• How can I reconnect my Bluetooth device?
• I cannot pair any Bluetooth devices with the TV.
  
  NOTE: For how to pair the TV with a Bluetooth device, refer to the Help Guide.

Connection with Audio devices

• Can I use Bluetooth headphones, speakers, and sound bars with Android TV?
• Troubleshooting for the Bluetooth connection with the audio device on Android TV released in 2017.

Connection with Touchpad Remote / Voice Remote

How to

• How to pair the Touchpad Remote Control with the TV

Troubleshooting

• Troubleshooting for Touchpad Remote Control
• I cannot use the Touchpad remote control after doing a Factory data reset or after removing it from theDevice list in the Bluetooth settings
• The Bluetooth remote stopped working after updating its firmware.
• Registering my Touchpad Remote Control or Voice Remote Control always fails

Connection with 3D glasses

• The compatibility chart of the 3D glasses for Android TV (2016/2015 models)
• The Active 3D Glasses' indicator is blinking green, however 3D image cannot be seen.