Article ID : 00191950 / Last Modified : 01/03/2018

Sound cuts out during Bluetooth connection, including the Speaker Add and Wireless Party Chain functions

How can I resolve sound cutting out on Bluetooth?

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Set the speaker’s wireless playback quality to Priority on stable connection.

  1. Connect the speaker to the wall outlet with the AC adapter and power on the speaker. The power indicator lights up in green.
  2. Press the FUNCTION button repeatedly until the Bluetooth indicator lights up.
  3. While holding the volume [+] button, press the FUNCTION/PAIRING button until the AUDIO IN indicator flashes.
    • When the mode changes to SBC (Priority on stable connection), the AUDIO IN indicator flashes once.
    • When the mode changes to AUTO, the AUDIO IN indicator flashes three times.

If the problem persists, try the solution below: