Article ID : 00197295 / Last Modified : 06/22/2018

Cannot connect the TV and Sound Bar using Bluetooth.

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If there is an HDMI cable connected to Sound Bar, disconnect it. It cannot be connected to the TV by Bluetooth while an HDMI cable is inserted.
In addition, if you connect Sound Bar to the TV by HDMI cable when they are already connected by Bluetooth, the Bluetooth connection will end and switch to HDMI connection. Therefore, use Sound Bar without inserting an HDMI cable when you want to use Bluetooth connection.