Article ID : S700023643 / Last Modified : 07/12/2018

An external display connected to the DVI-D port of the docking station is not detected

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difficulty rating Difficulty rating:
Very Easy
time needed Time needed:
Not applicable

The VGN-SR21M uses the Mobile Intel Graphics Media Accelerator 4500MHD chipset, which does not support HDMI or DVI output. The SR Series docking station has a DVI port for use with other SR Series models with graphics chipsets that do support HDMI and DVI output.

This behaviour is by design not supported. Please connect your external display via VGA.