About this download

  • Date released: 05/04/2013
  • Name: sony_tvupdate_2011_[V4.09]_eu_pad_waffle.pkg
  • Applicable models:
    • KDL-42EX410
    • KDL-40BX420
    • KDL-37BX420
    • KDL-32BX320 / BX321 / BX420 / EX310
    • KDL-26BX320 / BX321
    • KDL-22CX32D / EX310
  • Benefits and improvements: This software removes the unnecessary portion of the banner that appears when the programme is changed.
  • Restrictions: only for use with TV's sold in Europe. Not all models are sold in all countries.

How to make sure the update goes smoothly

Updating is usually very simple. Here’s how you can make sure it works first time:

  • Read the instructions carefully or you could end up damaging your TV.
  • Don’t turn the TV off – or disconnect it from the power – while it’s updating.
  • Don’t press any buttons, except the ones mentioned in the instructions.


  1. You need to accept the disclaimer below before downloading the file.
    • Please read all the information carefully and thoroughly before downloading and installing any file. Failure to follow the instructions may cause the TV set to be unresponsive or to require repair.
    • After you have accepted the disclaimer, save the update file sony_tvupdate_2011_[V4.09]_eu_pad_waffle.pkg to your computer Desktop.

  2. When the update download is complete, check that the file size is 6,224,584 bytes.
    • To do so, right click the file, select "properties" and check that the "General" tab displays the correct size information:

    • If the size information displayed on your computer is different, delete the downloaded file, clear your internet browser's cache and download it again.
  3. Open Windows explorer.
    • Copy sony_tvupdate_2011_[V4.09]_eu_pad_waffle.pkg to the root of your USB device.

  4. Important notes:
    • The USB storage device must be reformatted to the FAT32 file system before you copy the update file to it.
    • Make sure that there is enough space on your USB device.
    • The update will not be performed if the file name is modified.

Firmware update procedure

  1. Turn on the TV.
  2. Insert the USB device containing the ‘sony_tvupdate_2011_[V4.09]_eu_pad_waffle.pkg’ update file into the USB slot of the TV set.

  3. Press the ‘HOME’ key to enter the main menu.
  4. Select ‘Settings' --> ‘Set up' --> ‘USB System Update’.
  5. When being asked “Do you want to start system update now?”, press [OK].
  6. For a brief moment the message “Scanning” appears
  7. The message below appears. Confirm by pressing [OK].

  8. The update will start and takes between 1 and 2 minutes, indicated by a progress bar on the screen and two green LEDs flashing.

  9. As soon as the update is finished, the below message appears:

  10. One green LED lights up again and the TV turns on automatically.
  11. Remove the USB device.
  • How can I check my TV firmware version?
    1. Power on the TV set and press the HOME button on the Remote Commander to display the Menu.
    2. Navigate to the 'Settings' category and select it.
    3. Navigate to the 'Set-up' category and select it.
    4. Navigate to the 'Product Support' and select it.
    5. The version number is shown on the bottom line.
    6. Confirm the version number.
    7. If the version number shown on the bottom line is 4.09.xxx* your TV set has been correctly updated.

      * "xxx" is for internal use only. It doesn't affect to TV performance.

Questions & Answers

PIC OFF/TIMER, STANDBY and POWER indicators are flashing amber, red and green respectivelyPlease proceed with the following procedure:

  1. Verify your USB device is in good working order and follow the download process again.
  2. Turn off the TV by pressing the POWER button on the TV set.
  3. Press the POWER button again, and proceed with the installation process again.