ILCE-5000Y

α5000Y Camera with APS-C Sensor / Included components may vary by country or region of purchase: ILCE-5000, SEL55210, SELP1650

Questions & Answers: 307

Frequently Asked Questions for PlayMemories Home This page introduces Frequently Asked Questions (FAQs) and useful information for PlayMemories Home. If your questions aren't covered in this article, don't hesitate to type your query in the search bar on the
What is the difference between Reset Default / Camera Settings Reset and Factory Reset / Initialize?NOTE: The functions that can be selected differ depending on the camera. Reset Default / Camera Settings Reset function Only reset the shooting settings of the camera to their default settings. Initialize function
How to control your camera remotely using the Imaging Edge Mobile appWith the Imaging Edge Mobile app, you can access different camera settings and control your Sony camera remotely from your smartphone. Note: The Imaging Edge Mobile app replaces PlayMemories Mobile™. To perform
I cannot send videos to my smartphone through the Imaging Edge Mobile applicationIf you cannot send videos to your smartphone using the Send to Smartphone function of the Imaging Edge Mobile (PlayMemories Mobile successor) app, check the file format of the video you are attempting to send.
Can the camera be connected to a TV for viewing images?There are several ways to view images form the camera on TV, depending on the features of both devices. Please check your manual for supported features. If the TV has a USB jack that supports Mass Storage Devices
What is the PlayMemories Camera Apps Smart Remote Control?Smart Remote Control works with the PlayMemories Mobile app on an Apple iOS or Android smartphone/tablet or a Windows 8.1 64　bit VAIO computer. It allows wireless control of cameras that have built-in Wi-Fi capability
How do I import or transfer photos and videos to a computer with PlayMemories Home?Select an option: Cyber-shot Windows USB Wi-Fi Importing the images from the camera or memory card to an external HDD (Hard Disk Drive) Mac USB Wi-Fi Importing the images from the camera or memory card to an external
Zoom features and differencesZoom features and differences From optical to digital zooming, a few ways to zoom are available. Here you can learn about these features and the differences between them. Note that available camera features, menu
How to transfer photos or videos from your Sony camera to your computer or smartphoneStruggling to get your photos off your camera? Whether you're using a professional camera like the Sony Alpha series or a Sony Cybershot point-and-shoot, here’s a step-by-step guide to transfer your pictures to
The camera does not seem to connect to the computer via USBMake sure the computer meets the system requirements of your camera and install the supplied software and camera driver if necessary (confirm that you have administrator rights). Check if the [USB Connect Setting]

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