Brightness and colour tone aren't captured correctly in the image

Before you start

Make sure you have the most current firmware update for your camera.

When taking images with the camera, ensure the following settings have been set correctly for the effect you're trying to achieve:

• Exposure compensation - Allows for the adjustment of the image brightness after the camera sets the exposure.
• White Balance - Allows the adjustment of colour tones if the image is not as expected.
• Picture Profile - A menu for adjusting and changing content parameters that determine an image's characteristics. Refer to What is Picture Profile (Help Guide) for more information.
• Creative Look - Allows the selection of different preset image "looks" that combine: contrast, shadow, fade, saturation, sharpness, and other settings.

What to do when the brightness and colour tone aren't captured correctly in the image

Follow the steps below to adjust the brightness and colour tone in your images:

1. Make sure the Picture Profile feature is Off
   • Press MENU → Exposure/Color → Color/Tone → Picture Profile → Off.
2. If the symptom does not improve even when Picture Profile is set to Off, follow these steps in order:
   1. Select Setup → Operation Customize → Different Set for Still/Mv. Add a checkmark to Picture Profile for independent settings and select OK.
   2. Select Setup → Operation Customize → Different Set for Still/Mv again. Remove the checkmark from Picture Profile for shared settings and select OK.
   3. Change Different Set for Still/Mv to your desired setting.