Article ID : 00245284 / Last Modified : 10/26/2020

How To: Troubleshoot your Sony Xperia Smartphone



    If you're having some trouble with your Sony Xperia, you can try these six troubleshooting tips to get your phone back up and running again in no time. Please keep in mind, before troubleshooting it’s always a good idea to restart your phone, this will solve the majority of the small issues you will encounter.



    Timestamps:

    Support App – 00:36
    Software Update – 01:04
    Clearing your Cache – 01:28
    Safe Mode – 02:13
    Force Restart - 03:08
    Factory Reset: - 03:33


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