Article ID : 00227360 / Last Modified : 06/27/2019

BRAVIA Sync (HDMI CEC) cannot be performed for connected HDMI devices when using the Picture-in-picture feature

    You cannot perform any BRAVIA Sync (HDMI CEC*) actions when a video from a connected HDMI device is displayed using the Picture-in-picture feature. This is an Android™ 8.0 specification.

    To perform an action using BRAVIA Sync (HDMI CEC), turn off the Picture-in-picture feature:

    1. Press and hold the HOME button on the remote control.
    2. Select OPEN.

       
    3. Select Full screen.

    *CEC: Consumer Electronics Control