Flickering, flashing, or blinking picture noise occurs in the main TV menu or when watching certain content (including normal and dark scenes)
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In some rare cases, unexpected picture behaviour such as flickering, flashing, or blinking can occur when watching different types of content on your TV, including normal and dark or night scenes.
If you notice any of these symptoms on your TV screen, the troubleshooting steps below may be able to help.
Troubleshoot picture issues during normal scenes
Basic troubleshooting
- Restart the TV
- Unplug the TV from the power outlet for at least 5 minutes.
- Plug the power cord back in and turn the TV on.
- Check for loose connections
- Ensure that the HDMI cables, antenna, and other inputs are securely connected.
- Try using a different HDMI cable or port to rule out cable issues.
- Update the TV software
- Go to Settings → System → About → System Software Update.
- Ensure your TV is running the latest firmware.
Additional troubleshooting
Adjust the Picture and display settings
If the issue persists, please get in touch with your nearest service centre.
Troubleshoot picture issues during dark or night scenes
The phenomenon you're observing is called picture noise. This type of noise can occur when a camera with a high-resolution setting records a scene at night or in the dark. To improve your viewing experience, adjust the following settings on your Android TV™ or Google TV™:
- Open the Settings screen according to the buttons on your TV remote control:
- Press the
Quick settings button, then select
Settings.
- Press the HOME button, then select
- Press the
- The following steps will depend on your TV menu options:
- Select Display & Sound → Picture → Clarity.
- Select Display & Sound → Picture → Advanced settings → Clarity.
- Select Display → Picture → Advanced settings → Clarity.
- Adjust the following Picture settings:
- Decrease Sharpness to 50.
- Change Reality Creation from Auto to Manual, then decrease the Resolution value.
- Change Random noise reduction from Auto to High.
Note: For some video sources, noise may still appear even after changing Random noise reduction from Auto to High. If this happens, set it to Off. - Change Digital noise reduction from Auto to High.