Article ID : 00121821 / Last Modified : 03/11/2016

I can't watch certain MHEG channels on my TV

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You may have noticed that certain MHEG channels  are not being displayed as intended. A new firmware was released on June 23 which improved the affected MHEG channels and overall performance of your TV.

You should now see a black screen being displayed after the message "Please wait" appears on the affected MHEG-ICS channels (ex. CCTV).

To ensure that your TV benefits from this firmware update and other general improvements, we recommend that you install the latest software  for your TV.