Article ID : 00146280 / Last Modified : 03/23/2016

Unable to select or control another device when using the Video & TV SideView app

    To resolve this issue, delete the registered Internet video device from the Devices list on the Android device and then re-register it.

    NOTE: The following is an example of operation.

    1. From the applications menu of the Android device, open the Video & TV SideView app.
    2. Tap or select the Devices Image icon.
    3. Tap or select the device you want to delete.
    4. Select Delete and select Ok to confirm.
    5. Re-register the device .