Article ID : 00162881 / Last Modified : 11/29/2017

Netflix errors messages and error codes

    See the table below for solutions to various error codes and error messages.

    If the error you are experiencing is not listed in the table or if the solution in the link does not resolve the issue, see this FAQ.
    What to do when an error appears while using Netflix

    IMPORTANT: This answer is designed to assist with the different errors that may occur when using the Netflix app. Error message or error codes may differ depending on the type of device or version of Netflix  being used.

    Error Message Solution
    An Error Code Number appears when trying to start the Netflix video service Error Codes: 60,102, 200, 300, and 600
    100 appears when trying to start the Netflix video service Error: 100
    301 appears when trying to access the Netflix channel Error: 301
    5008 appears when trying to use the Internet video channels Error: 5008
    1106 appears when trying to view an Internet video Error: 1106
    Error code appears when accessing or updating Internet content An error message appears when accessing or updating Internet content.
    Content error message appears when trying to view a Netflix video Content Error
    Cannot Connect to Netflix Unable to Connect
    This device is not enabled to play protected content appears when playing a video Protected Content
    Exceeded the number of users appears when trying to watch a movie Exceeded number of users
    Right to view this content has expired Right to view expired.
    Unable to play encrypted material Encrypted material
    Sorry, that title is not available to watch instantly. Please watch another title Title is not available
    Register Device now appears when trying to use the Netflix app Register Device now
    TVP-830 when trying to access the Netflix app Error: TVP-830
    Update needed appears even though the Internet video device has already been updated Update needed
    aip-701 appears when attempting to access Netflix Error: aip-701
    Feature not available or Service cannot be accessed at this time Service cannot be accessed
    Error: Feature Not Available appears on my Blu-ray Disc Player Feature Not Available appears on my Blu-ray Disc Player.
    Network error is displayed when trying to access Netflix Network issues for TVs
    Network issues for Blu-ray Disc Players and Network Media Players
    We're having trouble playing this title right now. Please try again later or select a different title Trouble playing this title right now
    aip-70 appears when trying to play a Netflix movie on a Google TV device Error: aip-70
    An error occurs when trying to watch Netflix movies in the Google Chrome browser on a Google TV device Google Chrome browser on a Google TV device
    We're having trouble playing this title right now. Please try again later or select a different title is displayed Error: We're having trouble playing this title right now. Please try again later or select a different title

    We're having trouble playing this title right now. Please try again later or select a different title

    NOTE: This article is for Google TV Blu-ray Disc Player (NSZ-GT1) and for Internet TV (NSX-GT Series)

    Error: We're having trouble playing this title right now. Please try again later or select a different title
    Process Timed Out appears when trying to access Internet video content Process Timed Out
    Error: We're having trouble accessing these titles for you right now. Please try again Error: We're having trouble accessing these titles for you right now. Please try again
    Error: Sorry we could not reach the Netflix service. Please try to restart the Netflix application. (Error: 115) Error: Sorry we could not reach the Netflix service. Please try to restart the Netflix application (Error: 115)
    Error: This title is not available to watch instantly. Please try another title. (aip-703) Error: This title is not available to watch instantly. Please try another title. (aip-703)


    NOTE:
    If the issue persists even after trying the above, the problem may be coming from Netflix directly.
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