This article is designed to assist with questions regarding issue accessing the Netflix app on an Internet video device.
|The Netflix icon is missing.||The Netflix icon is missing.|
|The screen is blank and I am unable to access the Netflix video-on-demand service.||Follow the steps below if a blank screen when trying to access Netflix.|
|One or more of the Internet video stations are missing.||Internet channel line-up, apps or available stations that are found on an Internet video device may randomly change without notice.|
|The Internet video app gives an error or will not play any content.||The Internet video app gives an error or will not play any content if the app developer is doing an update or maintenance on the app.|
|Unable to locate any video streaming apps on the menu of the receiver.||Audio receivers manufactured after December 31, 2013 will only have audio streaming apps available in the menu.|
Visit the Netflix Help centre for other Netflix connection errors and for information regarding any reported Netflix outages.