Sony SupportAndroid TV | Google TV (BRAVIA OLED)

Article ID : 00400235 / Last Modified : 05/11/2026Print

My BRAVIA TV is reading or describing the menu out loud


    Issue: Your TV reads menus or settings aloud, or speaks while navigating the TV interface.
    Applies to: Sony BRAVIA TVs with TalkBack or Screen reader accessibility features
    Likely cause: The Accessibility shortcut may have been accidentally enabled by pressing and holding the MUTE or MUTING button on the remote control.
    Resolution: Turn off TalkBack or Screen reader in the TV Accessibility settings and optionally disable the Accessibility shortcut feature.

    If your TV suddenly starts speaking menu items, settings, or other on-screen information aloud, the TalkBack or Screen reader accessibility feature may be enabled.

    These accessibility features are designed to assist users with visual impairments by reading on-screen information aloud while navigating the TV menu.

    Try this first

    Press and hold the MUTE or MUTING button on the remote control for approximately 3 seconds.

    If the Accessibility shortcut is enabled, this turns the TalkBack or Screen reader feature Off.

    If the feature continues to turn on accidentally, follow the steps below to disable the Accessibility shortcut completely.

    How to turn off TalkBack or Screen reader

    1. On the supplied remote control, press the HOME button.
    2. Select Settings → Accessibility.
      • Depending on your TV model, this menu may also appear under System or Device Preferences.
    3. Under Services, make sure both TalkBack and Screen reader are turned Off.
      • To turn off TalkBack:
        1. Select TalkBack.
        2. Turn Enable off.
        3. Select OK.
      • To turn off Screen reader:
        1. Select Screen reader.
        2. Turn Enable off.
        3. Select OK.

    How to disable the Accessibility shortcut

    Disabling the Accessibility shortcut prevents TalkBack or Screen reader from being turned on accidentally by holding the MUTE or MUTING button.

    1. Select Settings → Accessibility → Accessibility shortcut.
    2. Turn off Enable accessibility shortcut.