Article ID : 00096189 / Last Modified : 02/06/2018

Discover how to troubleshoot problems connecting to the internet, setting up a DLNA network or using Screen Mirroring / Wi-Fi Direct / NFC / MHL

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Below you can find an overview of links to common issues related to setting up a wired or wireless network connection between a TV and a smartphone, tablet or computer.

1. Problems setting up a Wired internet connection

2. Problems setting up or using a Wireless internet connection

3. Error message displayed on my screen        


5. Screen mirroring / Wi-Fi Direct / NFC / MHL



6. Sony Entertainment Network (SEN)

How do I access the Sony Entertainment Network service?


If your issue was not listed in above overview, then please perform a keyword search on the Sony Support site.

Still no solution found after going through all troubleshooting? Please contact us for further assistance.