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Article ID : 00234082 / Last Modified : 01/19/2026

Frequently Asked Questions on 360 Reality Audio

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While I am listening to 360 Reality Audio tracks, the sound is interrupted.
When I am unable to capture photos of my ears as required, what can I do?
I feel that the effect of 360 Reality Audio is not fully demonstrated.
Can I perform the Equalizer and Surround (VPT) settings when I listen to 360 Reality Audio tracks?
Is it possible to experience 360 Reality Audio using Sony's headphones?
I feel discomfort while I listen to 360 Reality Audio tracks.
What is the required operating environment of a smartphone for playing back 360 Reality Audio tracks?
I am unable to perform Optimize apps (personalisation).
I am not sure whether optimization of Optimize apps (personalisation) was performed successfully.
Can I listen to the 360 Reality Audio tracks from Amazon Music HD by optimizing the 360 Reality Audio experience (personalisation) using Sony's headphones?

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