Personalising your sound profile

In the Sound Connect app, you can customise different audio and system settings to enhance your listening experience, including:

Adaptive Sound Control
Ambient Sound Control
Noise Canceling
Equalizer (EQ)
360 Reality Audio
Bluetooth Connection Quality
Voice Assistant settings

Illustration of a woman wearing headphones in a city scene with people walking in the background.

Downloading the app on your smartphone

For Android users

Available on Android 11.0 or later.

For iPhone users

Available on iOS 17.0 or later.

*The Sony | Sound Connect app is compatible with select Sony products.

See the list of supported models

Navigating the Sony | Sound Connect app

In this video tutorial, we'll show you how to customise the sound settings and access key controls and features in the Sony | Sound Connect app (formerly Sony | Headphones Connect).

Switching between Noise Canceling and Ambient Sound

With Adaptive Sound Control, you decide how much ambient sound you want (or don't want) to hear, whether you're at home or on the go.

Noise Canceling: Reduces ambient noise for a quieter listening environment
Ambient Sound: Filters in as much or as little surrounding noise as you want

Before-and-after style illustration showing a headphone listener in a quiet city background (Noise Canceling enabled) versus a busier street with cars and people (Ambient Sound enabled).

Adjusting the Equalizer settings

Use the Equalizer to adjust frequency levels and tailor the sound to your preferences or what you’re listening to. You can make it:

Warmer and more relaxed (soft, mellow sounds)
Brighter and more energetic (think crisp instrumentals and EDM vibes)
Fine-tuned to emphasise vocals, bass, treble, and more

Illustration of a person selecting music icons, with the Equalizer screen showing the “Treble Boost” preset.

Experiencing 360 Reality Audio

Immerse yourself in a three-dimensional sound field with concert-quality vocals, instruments, and sound effects. With 360 Reality Audio, you can:

Create a personalised hearing profile based on your unique ear shape
Save your hearing profile to your headphones for future use
Link your profile to supported streaming apps for optimised comfort and convenience

Revisiting your favourite artists and listening activity

Check the Discover tab for a recap of your listening history and stats, including:

Your top tracks and playlists
Your listening time and locations
Badges you've collected

Illustration of Sound Connect activities showing listening scenes (Walking, Night time, PC time) and a 360 Reality Audio badge.

Adding the Sound Connect widget to your home screen

You can easily check the status of your earbuds or headphones at a glance — without opening the app.

To add the Sony | Sound Connect app widget:

Press and hold an open space on your home screen.
Select Widgets from the menu.
Scroll and tap Sound Connect.
Move the widget to your desired position.

Smartphone home screen showing a Sound Connect widget with headphone model, battery level, Adaptive Sound Control disabled, and Equalizer status.

Enabling automatic software downloads

Turn on automatic downloads to get important app updates as soon as they’re available.

To enable this feature:

In the My Device tab, find and tap Device settings.
Tap the System tab at the top of the screen.
Toggle Download software automatically on.
Tap the down arrow to expand the download setting options.

Sound Connect setting screen with “Download software automatically” enabled and download options listed.

Backing up your important data

Back up and restore your saved settings on any signed-in device, including Adaptive Sound Control, 360 Reality Audio, and automatic software downloads.

To back up and restore your data:

Tap the Menu tab at the bottom of the screen.
Find and tap Backup and restore settings and data
Tap BACK UP NOW or RESTORE NOW and follow the on-screen instructions.

Getting started with the Sony | Sound Connect app