Article ID : 00126008 / Last Modified : 11/23/2016

A blue flare, smear, or haze appears on the right side of pictures taken with the flash in low light

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This is an indication that the front surface of the lens is dirty and needs to be cleaned. The light from the flash is being reflected off the lens and therefore fingerprints, smudges, or dirt is showing in the pictures.  Clean the front of the lens to resolve this issue.